Confidence at Work: Get It, Feel It, Keep It

Enhanced descriptions from Syndetics:

Being confident is a foundation of success. It empowers you to do more and to do it better. Confidence at Work will teach the reader how to understand and cultivate confidence in order to get ahead. Beginning with a detailed questionnaire to help you find a confidence quotient, and tackling issues of body language, emotional capability and influencing skills, Confidence at Work will teach the reader the secrets of charisma. It includes 20 case studies of successful people from all walks of life and professions, interviews with headhunters to find out what they look for in an ideal employee and other essential advice to help you become a sellable commodity. Packed with valuable insights and theories, Confidence at Work is an essential read to help anyone acquire the confidence skills to get promoted or change career.

Table of contents provided by Syndetics

• Before we start (p. 1)
• Confidence starts here (p. 3)
• Part 1 Who are you anyway...? (p. 13)
• 01 Bring yourself to work (p. 15)
• Working strengths (p. 16)
• Nature versus nurture (p. 17)
• Reflections of childhood (p. 18)
• Steps to confidence at work (p. 19)
• 02 Eric Berne's transactional analysis (p. 21)
• The parent ego (p. 21)
• The child ego (p. 22)
• The adult ego (p. 23)
• Transactional analysis at work (p. 24)
• Steps to confidence at work (p. 28)
• 03 Albert Bandura's theory of self-efficacy (p. 29)
• The inspiration of the red rubber ball (p. 29)
• Getting control of your life (p. 31)
• Steps to confidence at work (p. 33)
• 04 Martin Seligman's learned optimism (p. 35)
• Humour (p. 36)
• Learned optimism (p. 39)
• Steps to confidence at work (p. 41)
• 05 HJ Eysenck's theory of extraversion-introversion (p. 43)
• Extraversion (p. 45)
• Introversion (p. 45)
• Steps to confidence at work (p. 46)
• 06 Friedman and Rosenman's theory of Type A and Type B behaviours (p. 47)
• Anger (p. 47)
• Steps to confidence at work (p. 49)
• 07 Life's rich tapestry (p. 51)
• Barlinnie Prison (p. 51)
• Entrepreneurship (p. 52)
• Finding your voice (p. 53)
• My confidence role models (p. 54)
• Your confidence role models (p. 54)
• Steps to confidence at work (p. 55)
• Part 2 Branding for confidence (p. 57)
• 08 Bird's eye view of branding (p. 59)
• Business branding (p. 60)
• First impressions (p. 62)
• Steps to confidence at work (p. 67)
• 09 Great expectations (p. 69)
• What are you looking for? (p. 70)
• The career confidence formula (p. 71)
• Steps to confidence at work (p. 78)
• 10 Knowing the words to the song (p. 79)
• Your leadership style (p. 80)
• Telling your story (p. 89)
• Steps to confidence at work (p. 91)
• 11 The user-friendly confident you (p. 93)
• Impact (p. 94)
• Thought (p. 94)
• Emotion (p. 95)
• Action (p. 95)
• Branding you (p. 96)
• The one-minute branding workout (p. 99)
• Steps to confidence at work (p. 101)
• Part 3 Influencing for confidence at work (p. 103)
• 12 Likeability and similarity (p. 105)
• Influencing body language and its meaning (p. 107)
• Similarity (p. 107)
• Mirroring (p. 108)
• Equality (p. 109)
• Steps to confidence at work (p. 112)
• 13 Knee-jerk thinking, reward and reciprocity (p. 113)
• Knee-jerk thinking (p. 113)
• Reward (p. 115)
• Reciprocity (p. 119)
• Steps to confidence at work (p. 120)
• 14 Handling challenging people with elegance (p. 121)
• The DESC script (p. 121)
• Steps to confidence at work (p. 125)
• 15 Perseverance and enthusiasm (p. 127)
• Perseverance (p. 127)
• Enthusiasm (p. 129)
• Steps to confidence at work (p. 131)
• 16 Confident networking (p. 133)
• What networking is not (p. 134)
• What networking is (p. 134)
• Steps to confidence at work (p. 135)
• Part 4 Be a confident leader (p. 137)
• 17 Be aspirational (p. 139)
• Steps to confidence at work (p. 142)
• 18 Be conscientious (p. 143)
• Bimbo (p. 144)
• Boeing (p. 144)
• Steps to confidence at work (p. 149)
• 19 Be cool (p. 151)
• Relaxation (p. 151)
• The power minute (p. 154)
• Advantages of relaxation (p. 155)
• A work-life audit (p. 156)
• Understanding your power (p. 157)
• Steps to confidence at work (p. 161)
• 20 Be bold, have ideas (p. 163)
• Confidence, creativity and you (p. 164)
• Steps to confidence at work (p. 167)
• 21 Be charismatic - the ultimate in confidence at work (p. 169)
• Steps to confidence at work (p. 171)
• Some final thoughts (p. 173)