The Financial Times essential guide to leading your team : how to set goals, measure performance and reward talent

Enhanced descriptions from Syndetics:

The tools and ideas to help you lead with confidence and achieve better results through your team.

This book provides all the tools and skills to help you be more effective in leading your team and achieving higher levels of performance. It focuses on three key elements: you as the leader, the principles of team working and team building, and getting individuals to contribute and perform.

As well as identifying obstacles and pitfalls, it assists you in improving your skills and coaches you to work out what you could be doing better.

Table of contents provided by Syndetics

• Acknowledgements (p. viii)
• Introduction (p. ix)
• Part 1 Planning
• 1 Facing the challenges of leading your team (p. 3)
• 2 What is a team? (p. 9)
• The group dynamics process - Tuckman (p. 10)
• Types of team (p. 15)
• Nine elements for effective teams (p. 20)
• 3 Understanding team roles and balance (p. 25)
• The team/task process (p. 26)
• What are the team roles? (p. 27)
• Assessing yourself and your team (p. 30)
• Checking the team balance (p. 32)
• Handling the different team roles (p. 33)
• Making the most of your team (p. 39)
• 4 Your role as a leader (p. 41)
• Management ('Managers do things right') (p. 42)
• Leadership ('Leaders do the right things') (p. 42)
• Functional leadership (p. 44)
• Situational Leadership® (p. 49)
• Applying leadership with your team (p. 52)
• Part 2 Doing it
• 5 Setting the direction for your team (p. 57)
• Goals v objectives (p. 59)
• The power of objectives (p. 61)
• Five principles of objective setting (p. 63)
• Setting objectives (p. 65)
• Practice time (p. 70)
• The action plan (p. 71)
• 6 Monitoring and controlling performance (p. 75)
• Monitoring performance (p. 75)
• The three steps for monitoring and controlling performance (p. 81)
• The planning-control cycle (p. 82)
• Effective controls (p. 83)
• 7 Communicating with your team (p. 89)
• What is communication? (p. 89)
• Planning communication (p. 93)
• How to make communication two-way (p. 94)
• Being a good role model (p. 94)
• Communication networks in organisations (p. 95)
• How to communicate as the sender (p. 97)
• Using body language (p. 97)
• You as the receiver (p. 100)
• The four stages of effective listening (p. 102)
• When to use different types of communication (p. 103)
• 8 Getting the most from your team (p. 107)
• Motivation (p. 107)
• Developing your team (p. 114)
• How to coach (p. 117)
• Recognising and rewarding achievement (p. 119)
• 9 Handling challenges within the team (p. 123)
• Dealing with groupthink (p. 124)
• Handling conflict constructively (p. 126)
• A step-by-step approach to addressing conflict (p. 129)
• Tackling lack of commitment (p. 132)
• Handling communication breakdowns (p. 134)
• Dealing with personality clashes (p. 135)
• Part 3 Reviewing and coaching
• 10 Pulling it all together (p. 141)
• Summary of the benefits of high-performance teams (p. 141)
• Some key thoughts for each step (p. 142)
• Exercises (p. 153)
• My personal action plan (p. 158)
• 'ROAR' coaching-some ideas and questions for you (p. 161)
• The 'GROWÆ Model - questions to help (p. 163)
• Index (p. 165)