Emotional Fitness Coaching: How to Develop a Positive and Productive Workplace for Leaders, Managers and Coaches

Enhanced descriptions from Syndetics:

Emotional Fitness Coaching is the practical approach to applying the principles of emotional intelligence to the workplace to create a healthy, positive and creative environment in every situation. Based on thirty years experience in the field, it offers a toolkit for people to be better managers, leaders and professionals while also feeling more at ease with the interpersonal skills vital to any business relationships. Using a storytelling approach it covers a range of techniques including Power Listening, Learning from Experience, the power of Group Dialogue, Creating Balance and Emotional Fitness Storytelling. Each tool is described and examples given of how each could be used in various work circumstances. Exercises throughout the text provide the opportunity for the reader to apply the tools directly to their own context.

Table of contents provided by Syndetics

• Introduction (p. 1)
• 01 Why Emotional Fitness brings success (p. 5)
• The encounter (p. 5)
• The entry (p. 7)
• First things first (p. 9)
• The overview (p. 11)
• Impending change (p. 15)
• How things go wrong (p. 16)
• The challenge (p. 18)
• Pressure and stress (p. 19)
• EQ and E-Fitness: the difference (p. 20)
• The five tools of E-Fitness coaching (p. 22)
• The contract (p. 25)
• An exercise (p. 26)
• 02 Power Listening If you want to be a great communicator, listen up (p. 33)
• Normal conversation is not communication (p. 33)
• A Power Listening conversation (p. 35)
• Preparing to change (p. 43)
• The five stages of Power Listening - the need to grow (p. 45)
• The five stages of Power Listening - the action steps (p. 47)
• Framework for Power Listening (p. 58)
• The test (p. 60)
• 03 Learning is earning How Learning from Experience brings wealth to everyone (p. 63)
• The roots of Learning from Experience (p. 64)
• Adult learning: why most training doesn't work (p. 65)
• The penalties of not Learning from Experience (p. 66)
• The excuses for not learning (p. 67)
• Make it easy to learn (p. 68)
• Same as usual (p. 71)
• The model (p. 72)
• Reluctant learner (p. 77)
• Results (p. 82)
• A Learning from Experience exercise (p. 84)
• 04 Treasure seeking Tap the talent in your team at every meeting (p. 89)
• Another bloody meeting (p. 89)
• The Group Dialogue (p. 91)
• The set-up (p. 98)
• Practice session (p. 98)
• Presentation (p. 102)
• Clarification (p. 103)
• Summaries (p. 104)
• Presenter's summary (p. 105)
• Action (p. 105)
• Presenter's action (p. 106)
• Implications (p. 106)
• E-Fitness action learning (p. 109)
• Exercise (p. 113)
• 05 The energy equation Using the Workscale to transform negative into positive (p. 117)
• The energy impact (p. 117)
• The Workscale (p. 120)
• Exercise (p. 145)
• 06 Inside story How our emotions shape our image of reality (p. 155)
• Preparation (p. 155)
• First story (p. 157)
• The meaning (p. 158)
• Second story (p. 160)
• The team (p. 161)
• Exercise (p. 163)
• 07 The E-Fitness coach A self-learning guide for leaders and managers (p. 165)
• Preparation (p. 165)
• A business case (p. 167)
• Pitfalls and objections and how to overcome them (p. 169)
• What happened (p. 172)
• Exercise (p. 175)
• 08 Actions speak louder Now you know, what do you do? (p. 177)
• A practical primer on setting up and maintaining an E-Fitness programme (p. 177)
• Preparation (p. 178)
• Starting out (p. 179)
• Establishing agreements (p. 180)
• First sessions (p. 180)
• Evaluation and feedback (p. 181)
• Measuring the impact of E-Fitness interventions (p. 182)
• Integrating E-Fitness coaching into management practices (p. 183)
• Building support for the E-Fitness coach (p. 184)
• Are you having fun yet? (p. 184)
• 09 Spreading the E-Fitness bug How to make it viral (p. 187)
• Don't keep it to yourself: the value of sharing the benefits (p. 187)
• Developing a wider vision (p. 189)
• Becoming an E-Fitness instructor (p. 190)
• Talking about E-Fitness (p. 191)
• The ripple effect (p. 192)
• Exercise (p. 193)
• References (p. 195)
• Index (p. 197)

Excerpt provided by Syndetics