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Managerial communication / Reginald L. Bell and Jeanette S. Martin.

By: Contributor(s): Material type: TextTextSeries: 2014 digital library | Corporate communication collectionPublisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014Edition: First editionDescription: 1 online resource (xii, 252 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781606499733
Subject(s): Genre/Form: Additional physical formats: Print version:: No titleDDC classification:
  • 658.45 23
LOC classification:
  • HD30.3 .B455 2014
Online resources:
Contents:
1. The nature of managerial communication -- 2. The managerial communication process -- 3. Power, climate, and culture -- 4. Ethical issues in management communication -- 5. Conflict resolution -- 6. Communication technology -- 7. Effective presentation skills -- 8. Impression management -- 9. Employment communication -- 10. Change communication -- 11. Crisis communication -- 12. Communication audits -- About the authors -- References -- Index.
Abstract: Explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions. The top, middle, and frontline communications in which managers engage is also discussed. All of the levels of communication (intrapersonal, interpersonal, group, organizational, and intercultural) play a role in managerial communication; therefore, these levels are explained thoroughly in Chapter 2, but are relevant in all chapters. As we expound, for example, on theories of communication we relate them to the theories of management such as crisis management, impression management, equity theory, and effective presentation skills. These are the skills that are invaluable to management; you will begin to appreciate the depth and breadth of the painstaking effort we took to explicate these important topics. Our book, therefore, brings communication to the forefront of management theory because it is our belief that management cannot function without the particular techniques of communication covered in Managerial Communication.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Ebrary Online Books Ebrary Online Books Colombo Available CBEBK20001721
Ebrary Online Books Ebrary Online Books Jaffna Available JFEBK20001721
Ebrary Online Books Ebrary Online Books Kandy Available KDEBK20001721
Total holds: 0

Enhanced descriptions from Syndetics:

The first book of its kind to offer a unique functionsapproach to managerial communication, Managerial Communicationexplores what the communication managersactually do in business across the planning, organizing,leading, and controlling functions. Focusing on theory andapplication that will help managers and future managersunderstand the practices of management communication,this book combines ideas from industry experts, popularculture, news events, and academic articles and bookswritten by leading scholars.All of the levels of communication (intrapersonal, interpersonal,group, organizational, and intercultural) play arole in managerial communication and are discussed thoroughly.The top, middle, and frontline communications inwhich managers engage are also addressed. Expoundingon theories of communication, the authors relate them tothe theories of management--such as crisis management,impression management, equity theory, and effective presentationskills. These are the skills that are invaluable tomanagement.

Part of: 2014 digital library.

Includes bibliographical references (pages 233-245) and index.

1. The nature of managerial communication -- 2. The managerial communication process -- 3. Power, climate, and culture -- 4. Ethical issues in management communication -- 5. Conflict resolution -- 6. Communication technology -- 7. Effective presentation skills -- 8. Impression management -- 9. Employment communication -- 10. Change communication -- 11. Crisis communication -- 12. Communication audits -- About the authors -- References -- Index.

Access restricted to authorized users and institutions.

Explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions. The top, middle, and frontline communications in which managers engage is also discussed. All of the levels of communication (intrapersonal, interpersonal, group, organizational, and intercultural) play a role in managerial communication; therefore, these levels are explained thoroughly in Chapter 2, but are relevant in all chapters. As we expound, for example, on theories of communication we relate them to the theories of management such as crisis management, impression management, equity theory, and effective presentation skills. These are the skills that are invaluable to management; you will begin to appreciate the depth and breadth of the painstaking effort we took to explicate these important topics. Our book, therefore, brings communication to the forefront of management theory because it is our belief that management cannot function without the particular techniques of communication covered in Managerial Communication.

Title from PDF title page (viewed on September 26, 2014).

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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