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Detail process charting [electronic resource] : speaking the language of process / Ben B. Graham.

By: Contributor(s): Material type: TextTextPublication details: Hoboken, N.J. : Wiley, c2004.Description: xix, 187 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.4/02 22
LOC classification:
  • HD38.153 .G73 2004
Online resources:
Contents:
Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Ebrary Online Books Ebrary Online Books Colombo Available CBERA200027
Ebrary Online Books Ebrary Online Books Jaffna Available JFEBRA200027
Ebrary Online Books Ebrary Online Books Kandy Available KDEBRA200027
Total holds: 0

Includes bibliographical references and index.

Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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