Measuring the performance of public services

Pidd, Michael.

Measuring the performance of public services principles and practice / [electronic resource] : Michael Pidd. - Cambridge ; New York : Cambridge University Press, 2012. - xv, 316 p.

Includes bibliographical references and index.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.






Public administration--Management.
Public administration--Management--Evaluation.
Public administration--Evaluation.


Electronic books.

JF1351 / .P53 2012

352.3/75