Quality management in a lean health care environment /
Collins, Daniel.,
Quality management in a lean health care environment / Daniel Collins and Melissa Mannon. - First edition. - 1 online resource (xv, 111 pages) : illustrations. - Health care management collection, 2333-861X . - Health care management collection. .
Includes bibliographical references (page [107]) and index.
1. Foundation: quality at the Source Gemba -- 2. Pillars: coaching, improvement process, and data measurement -- 3. Roof: true north, sustainment culture -- 4. Conclusion -- Appendix 1. RCA standard work -- Appendix 2. Huddle board standard work -- Appendix 3. PICK chart standard work -- Notes -- References -- Index.
Access restricted to authorized users and institutions.
Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality.
9781606499795
Medical care--Quality control.
Lean manufacturing.
Health Care Sector.
Quality Control.
lean lean health care quality improvement quality management
Electronic books.
RA399.A1 / C656 2015
362.10685
Quality management in a lean health care environment / Daniel Collins and Melissa Mannon. - First edition. - 1 online resource (xv, 111 pages) : illustrations. - Health care management collection, 2333-861X . - Health care management collection. .
Includes bibliographical references (page [107]) and index.
1. Foundation: quality at the Source Gemba -- 2. Pillars: coaching, improvement process, and data measurement -- 3. Roof: true north, sustainment culture -- 4. Conclusion -- Appendix 1. RCA standard work -- Appendix 2. Huddle board standard work -- Appendix 3. PICK chart standard work -- Notes -- References -- Index.
Access restricted to authorized users and institutions.
Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality.
9781606499795
Medical care--Quality control.
Lean manufacturing.
Health Care Sector.
Quality Control.
lean lean health care quality improvement quality management
Electronic books.
RA399.A1 / C656 2015
362.10685