Business Process Improvement Models :

Tuominen, Kari.

Business Process Improvement Models : Ahlstrom Machinery Pumps. - 1 online resource (183 pages)

Front cover -- Contents -- Preface -- Introduction -- 1. Planning the Process Management Program -- 2. Pilot 1: Customer Convincing Process Improvement -- 3. Pilot 2:Impeller Delivery Process Improvement -- 4. Pilot 3:Developing Customer Satisfaction Measurement Process -- 5. Full-scale Delivery Process Improvement -- 6. Process Management Development Model -- 7. Procedure in commercialization of New Products and Major Product Improvements -- 8. The Leadership Challenge -Basic Premise -- About the author -- Tuoteluettelo - Book series -- Back cover.

9789522283931


Electronic books.