What Did We Know? What Did We Do? :
Herzner, Fred.
What Did We Know? What Did We Do? : Making decisions in large organizations. - 1 online resource (99 pages)
Intro -- Title Page -- Copyright Page -- Dedication -- Contents -- Author's Note -- Chapter 1: The Big Leagues -- Chapter 2: The Doomsday Event -- Chapter 3: United Airlines Flight 232 -- Chapter 4: Then and Now -- Chapter 5: Money and Values - The Elephants in the Room -- Chapter 6: Organizational Culture -- Chapter 7: How and Why Decisions Are Made -- Chapter 8: UA232 - The Chain of Events -- Chapter 9: Principles -- Chapter 10: A Good "Bad" Example - BP Oil Spill -- Chapter 11: Another Good "Bad" Example - GM Ignition Switch -- Chapter 12: A Really Bad Example -- Chapter 13: Self-Inflicted Wounds -- Chapter 14: Leadership -- Chapter 15: The "Three Worlds" -- Chapter 16: Raising Issues -- Chapter 17: Everything = Nothing -- Chapter 18: Formulating a Plan -- Chapter 19: Trust But Verify -- Chapter 20: The Personal Side of the Personal World -- Chapter 21: If You Read Nothing Else, Read This -- About the Author.
In What Did We Know? What Did We Do? Making decisions in large organizations, Fred Herzner shares his personal experience and uses other major disasters, such as the BP oil spill and Flint, Michigan water crisis as a means to benchmark his principles. He explains how values and culture influence the decision process and how individuals interact with the organization, and vice versa. And, Herzner challenges readers to learn from these painful lessons and implement a new set of behaviors which, hopefully, will keep such devastating events from happening again.
9781945389887
Electronic books.
What Did We Know? What Did We Do? : Making decisions in large organizations. - 1 online resource (99 pages)
Intro -- Title Page -- Copyright Page -- Dedication -- Contents -- Author's Note -- Chapter 1: The Big Leagues -- Chapter 2: The Doomsday Event -- Chapter 3: United Airlines Flight 232 -- Chapter 4: Then and Now -- Chapter 5: Money and Values - The Elephants in the Room -- Chapter 6: Organizational Culture -- Chapter 7: How and Why Decisions Are Made -- Chapter 8: UA232 - The Chain of Events -- Chapter 9: Principles -- Chapter 10: A Good "Bad" Example - BP Oil Spill -- Chapter 11: Another Good "Bad" Example - GM Ignition Switch -- Chapter 12: A Really Bad Example -- Chapter 13: Self-Inflicted Wounds -- Chapter 14: Leadership -- Chapter 15: The "Three Worlds" -- Chapter 16: Raising Issues -- Chapter 17: Everything = Nothing -- Chapter 18: Formulating a Plan -- Chapter 19: Trust But Verify -- Chapter 20: The Personal Side of the Personal World -- Chapter 21: If You Read Nothing Else, Read This -- About the Author.
In What Did We Know? What Did We Do? Making decisions in large organizations, Fred Herzner shares his personal experience and uses other major disasters, such as the BP oil spill and Flint, Michigan water crisis as a means to benchmark his principles. He explains how values and culture influence the decision process and how individuals interact with the organization, and vice versa. And, Herzner challenges readers to learn from these painful lessons and implement a new set of behaviors which, hopefully, will keep such devastating events from happening again.
9781945389887
Electronic books.