Customer service in academic libraries :

Customer service in academic libraries : tales from the front line / edited by Stephen Mossop. - 1 online resource (154 pages) : illustrations. - Chandos information professional series . - Chandos information professional series. .

Includes bibliographical references and index.

9781780634395 (e-book)


Academic libraries--Management.


Electronic books.

Z675.U5 / .C878 2016

025.1977