Library

The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference (Record no. 139809)

MARC details
000 -LEADER
fixed length control field 00645nam a2200193Ia 4500
001 - CONTROL NUMBER
control field CBBK020797
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110331s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781403981974
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812/FOR FOR
245 ## - TITLE STATEMENT
Title The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc UK
Name of publisher, distributor, etc Palgrave Macmillan
Date of publication, distribution, etc 2008
300 ## - PHYSICAL DESCRIPTION
Extent 247p
500 ## - GENERAL NOTE
General note �16.99
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element customer services
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Fornell, Claes
852 ## - LOCATION/CALL NUMBER
Location MAN
Sublocation or collection MAN
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Category BUS
Subcategory MAN
Holdings
Price effective from Barcode Date last seen Damaged status Withdrawn status Current library Total Renewals Lost status Full call number Date acquired Not for loan Source of classification or shelving scheme Koha item type Date checked out Total Checkouts Home library
04/04/2011 CB096554 05/11/2016   On shelf Colombo 5   658.812/FOR FOR 04/04/2011   Dewey Decimal Classification General Books 01/10/2016 13 Colombo
04/04/2011 CB096554 29/02/2020   On shelf Colombo 5   658.812/FOR FOR 04/04/2011   Dewey Decimal Classification General Books 15/02/2020 19 Colombo