Dangerous Customer Service: Dangerously Great Customer Service...How to Achieve it and Maintain it (Record no. 522608)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00386nam a22001337a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781408125021 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812/DAV |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Davis, Phil. |
| 9 (RLIN) | 68885 |
| 245 ## - TITLE STATEMENT | |
| Title | Dangerous Customer Service: Dangerously Great Customer Service...How to Achieve it and Maintain it |
| Statement of responsibility, etc | Impact Innovation |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | UK |
| Name of publisher, distributor, etc | English |
| Date of publication, distribution, etc | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 178p |
| 500 ## - GENERAL NOTE | |
| General note | 9.99 GBP |
| 852 ## - LOCATION/CALL NUMBER | |
| Location | - |
| Sublocation or collection | - |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last borrowed | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| On shelf | Dewey Decimal Classification | Colombo | Colombo | 20/06/2013 | 9.99 | 9 | 2 | 658.812/DAV | CA00002665 | 29/04/2025 | 11/08/2019 | 20/06/2013 | General Books | |||
| On shelf | Dewey Decimal Classification | Jaffna | Jaffna | 02/03/2014 | 9.99 | 1 | 658.812/DAV | JA00000701 | 27/03/2018 | 24/06/2015 | 02/03/2014 | General Books |