MARC details
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05596nam a22004213i 4500 |
| 001 - CONTROL NUMBER |
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EBC4808106 |
| 003 - CONTROL NUMBER IDENTIFIER |
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MiAaPQ |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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20190211054936.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION |
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m o d | |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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cr cnu|||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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181229s2013 xx o ||||0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781786252104 |
| Qualifying information |
(electronic bk.) |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(MiAaPQ)EBC4808106 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(Au-PeEL)EBL4808106 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(CaPaEBR)ebr11354518 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(OCoLC)975225353 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
MiAaPQ |
| Language of cataloging |
eng |
| Description conventions |
rda |
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pn |
| Transcribing agency |
MiAaPQ |
| Modifying agency |
MiAaPQ |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
153.8/52 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Nirenberg Ph.D., Jesse S. |
| 245 10 - TITLE STATEMENT |
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| Title |
Getting Through To People. |
| 264 #1 - |
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San Francisco : |
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Hauraki Publishing, |
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2013. |
| 264 #4 - |
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©2013. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
1 online resource (160 pages) |
| 336 ## - |
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text |
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txt |
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rdacontent |
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computer |
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c |
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rdamedia |
| 338 ## - |
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online resource |
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cr |
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rdacarrier |
| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Intro -- TABLE OF CONTENTS -- Dedication -- 1 - The Problem of Getting Through to People -- Five Human Characteristics That Work Against A Meeting Of Minds -- Three Signs of Wandering Attention -- You Can Overcome Communication Blocks -- 2 - Encouraging Cooperativeness -- Emotions Are Interwoven With Ideas In Conversation -- Courtesy Encourages Communication -- Three Ways Of Encouraging Responsiveness -- 3 - Drawing Out People's Thoughts -- Drawing Out Information Requires The Making of Demands -- Make the Giving of Information Enjoyable to the Other Person -- Begin with Questions That Are Easy to Answer -- Structuring Questions -- Techniques for Drawing Out Information -- Four Ways of Asking Unstructured Questions -- 4 - Dealing with People's Emotions -- Emotions Move Us Toward Self-Expression -- Emotional Reactions Depend on What's Happening Within the Individual -- Emotions Are Displaceable -- Why Logic Won't Dispel Unwanted Emotions -- How to Deal with People's Emotions -- 5 - Listening Between the Lines of Conversation -- Explicit and Implicit Messages -- Expressing Unacceptable Desires -- Implicit Communicating In The Five Major Interpersonal Operations -- Practice Listening Between the Lines -- 6 - Giving and Getting Feedback of Thinking -- The Same Words Stimulate Different Mental Images -- Words Convey Only Parts Of Mental Images -- Feed Back To Separate Observation From Interpretation -- As the Conversation Proceeds Compare Your Mental Image With The Other Person's -- Feed Back Your Interpretation Rather Than The Other Person's Words -- Feeding Back To Give Insight -- Feeding Back To Influence -- Keep These Ideas In Mind -- 7 - Holding People's Attention -- Don't Take More Time Than A Subject Is Worth -- Stick To The Point -- Irrelevancy Is Caused By Personality Needs -- Keep Your Speeches Short -- Obviousness Causes Tuning Out. |
| 505 8# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Bring In Fresh Information -- When Repeating Give More Information -- Use Concrete Words -- Practice These Methods For Holding Attention -- 8 - Activating Thinking -- There Are No Right Words -- The Three Levels Of Listening -- Your Listener Won't Want To Bother Thinking -- After Presenting Ideas You Have To Stimulate The Other Person To Think -- Stimulate Thinking By Asking Questions -- To Change a Person's Mind, You Must Make Him Discard His Idea And Try Yours -- Get the Other Person to Talk About Your Ideas -- Your Questions Should Have A Purpose -- Asking Questions Is a Way Of Holding The Initiative -- Make Questioning a Habit -- 9 - Dealing with Resistance -- Opposition is a Sign of Involvement -- When Agreement Is Given Without Thought Press For A Commitment To Action -- Inner Conflict Can Intensify Opposition -- When Opposition Is Vehement, Become Neutral -- Rational And Irrational Opposition -- Signs Of Irrational Opposition -- Five Signs Of Irrational Opposition -- Handling Irrational Opposition -- Three Ways Of Dealing With Irrational Opposition -- The Key Points In Dealing With Opposition -- 10 - Measuring the Value of An Idea -- Our Words Describe Our Reactions Rather Than The Objective Reality -- Five Ways Of Keeping Your Thinking Straight -- 11 - Giving and Taking in Conversation -- The Flow of Giving and Taking -- Giving Through Talking -- Giving Through Listening -- Taking Through Talking -- Taking Through Listening -- Share The Talking Time -- Giving And Taking Are Habits Characteristic Of The Individual -- Giving Is Necessary To Communicate Persuasively -- 12 - Getting Through to Groups -- Six Obstacles To Getting Ideas Through To Groups -- Three Techniques For Getting Your Ideas Through To Groups -- Three Ways To Provide For Feedback -- Three ways to encourage questions from the group -- Allow For A Certain Amount Of Irrelevancy. |
| 505 8# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Repeat As You Go Along And Summarize At the End -- 13 - Persuading -- Persuading Means Implanting A New Way of Reacting -- Much of Purposeful Conversation Is Persuasion -- Four Rules For Persuading -- Giving Unsolicited Advice -- Giving Reassurance -- Key Points In Persuading. |
| 588 ## - |
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Description based on publisher supplied metadata and other sources. |
| 590 ## - LOCAL NOTE (RLIN) |
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| Local note |
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. |
| 655 #4 - INDEX TERM--GENRE/FORM |
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| Genre/form data or focus term |
Electronic books. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
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| Display text |
Print version: |
| Main entry heading |
Nirenberg Ph.D., Jesse S. |
| Title |
Getting Through To People |
| Place, publisher, and date of publication |
San Francisco : Hauraki Publishing,c2013 |
| 797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN) |
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| Corporate name or jurisdiction name as entry element |
ProQuest (Firm) |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
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| Uniform Resource Identifier |
<a href="https://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=4808106">https://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=4808106</a> |
| Public note |
Click to View |