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The One Minute Apology

By: Material type: TextTextPublication details: UK HarperCollins 2004Description: 114pISBN:
  • 9780007160068
DDC classification:
  • 158.2/BLA
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
General Books General Books Colombo General Stacks Non-fiction 158.2/BLA Available

Order online 		CA00016906
Total holds: 0

Enhanced descriptions from Syndetics:

The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors.



The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable - the fourth secret of the One Minute Manager - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.

LKR600.00

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