Effective interviewing and information gathering [electronic resource] : proven tactics to improve your questioning skills / Thomas Diamante.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 9781606494370 (electronic bk.)
- 158.39 23
- BF637.I5 D524 2013
- Also available in print.
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This book is an invaluable, instructional field manual for you or any professional who needs to obtain and interpret information gathered directly by and from people, without recourse to a technological intermediary, such as online search. In the role of interviewer, interrogator, or evaluator, there are many opportunities to get it wrong. As advanced as our information-gathering technology may be, it is still impossible to get inside the head of an interviewee by conducting a Google search; so hit them with the tactics spelled out in this book instead in order to protect yourself from being sent in the wrong direction. Inside, you'll learn practical information regarding all aspects of obtaining and evaluating information. This book serves as a tool-kit that helps build the skills necessary for conducting good interviews and extracting information that is critical for the enterprise in which the interviewer is engaged. As you progress through the book, you will acquire an understanding of research-based behavioral techniques that bolster the success rate of interviews. In addition, the legal factors you need to be aware of prior to conducting an interview for hiring purposes are spelled out. Finally, you'll acquire the skills necessary to help you evaluate interview information so that decisions made are based on evidence.
Part of: 2013 digital library.
Includes bibliographical references and index.
Foreword -- Acknowledgments -- List of contributors -- A note to readers, complementing research with practice -- 1. Know your destination, map your path, and travel well -- 2. Interact, discover, and reflect -- 3. Uncover, reveal, and authenticate -- 4. The inference is the difference -- Index.
Access restricted to authorized users and institutions.
This book is an invaluable, instructional field manual for any professional who needs to obtain and interpret information gathered directly by and from people, without recourse to a technological intermediary, such as online search. In the role of interviewer, interrogator, or evaluator, there are many opportunities to get it wrong. Good information can go bad ... bad information can go good, but for the wrong reasons. Either way, without an understanding of process and context, free-standing information runs the risk of sending one in the wrong direction. As advanced as our information-gathering technology may be, it is still impossible to get inside the head of an interviewee by conducting a Google search; so hit them with the tactics spelled out in this book instead in order to protect yourself from being sent in the wrong direction.
Also available in print.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Mode of access: World Wide Web.
System requirements: Adobe Acrobat reader.
Title from PDF t.p. (viewed on May 28, 2013).
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