TY - BOOK AU - Malone W Thomas AU - Crowston Kevin AU - Herman A George TI - Organising business knowledge: the MIT process handbook SN - 8129705907 U1 - 658.4038/ORG CRO PY - 2004/// CY - New delhi PB - Pearson education KW - management & management techniques N1 - Rs.1650/= ER -