TY - BOOK AU - Pidd,Michael ED - ProQuest (Firm) TI - Measuring the performance of public services: principles and practice AV - JF1351 .P53 2012 U1 - 352.3/75 23 PY - 2012/// CY - Cambridge, New York PB - Cambridge University Press KW - Public administration KW - Management KW - Evaluation KW - Electronic books N1 - Includes bibliographical references and index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries UR - https://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=862380 ER -