TY - BOOK AU - Klumpp,Matthias TI - University excellence and efficiency T2 - Dienstleistungsmanagement in Theorie und Praxis AV - LB2331.62 .K593 2012 U1 - 379.1/58 21 PY - 2012///] CY - Berlin PB - Logos Verlag Berlin KW - Education, Higher KW - Evaluation KW - Universities and colleges KW - Quality assurance KW - Economic aspects KW - Electronic books N1 - Originally presented as the author's thesis (master's)--University of Kassel; Includes bibliographical references UR - https://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=5219665 ER -