TY - BOOK AU - Beer,Jennifer E. AU - Packard,Caroline C. AU - Stief,Eileen TI - The mediator's handbook AV - HD42 .B447 2012 U1 - 303.69 23 PY - 2012/// CY - Gabriola Island, British Columbia PB - New Society Publishers KW - Conflict management KW - Mediation KW - Electronic books N1 - Includes bibliographical references and index UR - https://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=5180732 ER -