TY  - BOOK
AU  - Wu,Zhaohui
AU  - Deng,Shuigang
AU  - Wu,Jian
TI  - Service computing: concepts, methods, and technology 
AV  - HF5415.5 .W8 2015
U1  - 658.812 23
PY  - 2015///
CY  - Waltham, Massachusetts
PB  - Morgan Kaufman
KW  - Customer services
KW  - Information technology
KW  - Electronic books
N1  - Includes bibliographical references at the end of each chapters and index
UR  - https://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=1887734
ER  -