TY  - BOOK
AU  - Mossop,Stephen
TI  - Customer service in academic libraries: tales from the front line 
T2  - Chandos information professional series
AV  - Z675.U5 .C878 2016
U1  - 025.1977 23
PY  - 2016///
CY  - Amsterdam, [Netherlands]
PB  - Chandos Publishing
KW  - Academic libraries
KW  - Management
KW  - Electronic books
N1  - Includes bibliographical references and index
UR  - https://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=4012545
ER  -