TY  - BOOK
AU  - Collins,Daniel
AU  - Mannon,Melissa
TI  - Quality management in a lean health care environment
T2  - Health care management collection,
SN  - 9781606499795
AV  - RA399.A1 C656 2015
U1  - 362.10685 23
PY  - 2015///
CY  - New York, New York (222 East 46th Street, New York, NY 10017)
PB  - Business Expert Press
KW  - Medical care
KW  - Quality control
KW  - Lean manufacturing
KW  - Health Care Sector
KW  - Quality Control
KW  - lean
KW  - lean health care
KW  - quality improvement
KW  - quality management
KW  - Electronic books
N1  - Includes bibliographical references (page [107]) and index; 1. Foundation: quality at the Source Gemba -- 2. Pillars: coaching, improvement process, and data measurement -- 3. Roof: true north, sustainment culture -- 4. Conclusion -- Appendix 1. RCA standard work -- Appendix 2. Huddle board standard work -- Appendix 3. PICK chart standard work -- Notes -- References -- Index; Access restricted to authorized users and institutions
N2  - Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality
UR  - https://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=2084417
ER  -