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		Everybody Got a Gift: New and Selected Poems by Nichols, Grace Material type: Text; Format: print ; Literary form: Not fiction Publication details: UK A & C Black Publishers Ltd 2006 Availability: Items available for loan: Colombo (1)Call number: YL/821.914/NIC .
		Delighting Your Customers: Delivering Excellent Customer Service without Breaking the Bank by Owton, Avril Series: Business on a Shoestring Material type: Text; Format: print ; Literary form: Not fiction Publication details: UK A & C Black Publishers Ltd 2007 Availability: Items available for loan: Colombo (1)Call number: 658.812/OWT OWT.

British Council Sri Lanka