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		The Unanswered Question: Six Talks at Harvard by Bernstein, Leonard Series: The Charles Eliot Norton Lectures Material type: Text Publication details: United States Harvard University Press 1990 Availability: Items available for loan: Colombo (1)Call number: 780.1/BER.
		Making rapid response real [electronic resource] : change management and organizational learning in critical patient care / Jason D. Park. by Park, Jason D ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Lanham, Md. : University Press of America, c2010 Online resources: Click to View Availability: Items available for loan: Colombo (1). Jaffna (1). Kandy (1).
		Sense and respond : how successful organizations listen to customers and create new products continuously / Jeff Gothelf & Josh Seiden. by Gothelf, Jeff [author.] Seiden, Josh [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Boston, Massachusetts : Harvard Business Review Press, [2017]Copyright date: ©2017 Online resources: Click to View Availability: Items available for loan: Colombo (1). Jaffna (1). Kandy (1).

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