100 Greatest Ideas for Being A Brilliant Manager

Enhanced descriptions from Syndetics:

The first installment in a new series offering straightforward, practical wisdom from a top business guru

John Adair's 100 Greatest Ideas for Effective Management is the first in a new series of titles from the noted business expert. Focused on concise, practical, and straightforward business wisdom, the series offers the kind of real-world insight that business leaders thrive on.

Short, punchy, and packed with real solutions, this book provides 100 proven and effective ideas for business managers, whether they manage a few people or a few hundred, and whether they work for a small firm or a Fortune 100 giant.

For real management wisdom from a proven expert, John Adair's 100 Greatest Ideas for Effective Management offers everything you need to be your brilliant best.

Table of contents provided by Syndetics

• Preface (p. xi)
• Part 1 Understanding Your Role as Manager (p. 1)
• Sixteen Greatest Ideas for Effective Managership (p. 3)
• Idea 1 A brief history of managing and being a manager (p. 4)
• Idea 2 Case study - Henri Fayol (p. 6)
• Idea 3 Understanding groups and organizations (p. 9)
• Idea 4 The central functions of leadership and management (p. 12)
• Idea 5 Eight functions for brilliant managers to master (p. 13)
• Idea 6 Leadership (1) and leadership (2) (p. 15)
• Idea 7 Leaders and followers (p. 17)
• Idea 8 What gives you the right to manage? (p. 19)
• Idea 9 What you have to be or become (p. 21)
• Idea 10 What you have to know or learn (p. 23)
• Idea 11 Levels of business leadership (p. 25)
• Idea 12 Can you manage people? (p. 27)
• Idea 13 You don't need charisma (p. 28)
• Idea 14 Case study û Xenophon (p. 30)
• Idea 15 Four stages of learning to lead and manage (p. 33)
• Idea 16 A vision of excellence (p. 36)
• Eight Greatest Ideas for All Managers (p. 37)
• Idea 17 25 qualities of excellent managers (p. 38)
• Idea 18 The good business leader (p. 40)
• Idea 19 Integrity (p. 42)
• Idea 20 Calm judgement (p. 44)
• Idea 21 Foresight (p. 47)
• Idea 22 Decisiveness (p. 49)
• Idea 23 Imaginative thinking (p. 50)
• Idea 24 Intellectual humility (p. 52)
• Follow-up test (p. 55)
• Part 2 Managing for High Performance (p. 57)
• Eleven Greatest Ideas for Managership Skills (p. 59)
• Idea 25 Defining the task (p. 60)
• Idea 26 Thinking clearly about objectives (p. 63)
• Idea 27 Planning (p. 66)
• Idea 28 The decision-making continuum (p. 69)
• Idea 29 The planning/implementation ratio (p. 72)
• Idea 30 Briefing (p. 74)
• Idea 31 Controlling and coordinating (p. 76)
• Idea 32 Evaluating (p. 78)
• Idea 33 Supporting (p. 81)
• Idea 34 Six principles for motivating others (p. 83)
• Idea 35 Setting an example (p. 85)
• Seven Greatest Ideas for Team Leadership (p. 87)
• Idea 36 Your role as team leader (p. 88)
• Idea 37 Achieving the task - with a team (p. 90)
• Idea 38 Building the team (p. 92)
• Idea 39 Developing the individual (p. 94)
• Idea 40 Case study - John Hunt (p. 96)
• Idea 41 Eight hallmarks of a high-performance team (p. 98)
• Idea 42 A very short course on leadership (p. 101)
• Ten Greatest Ideas for Operational Business Leaders (p. 103)
• Idea 43 The generic role of operational leader (p. 104)
• Idea 44 Organizations as communication systems (p. 106)
• Idea 45 Information flows (p. 108)
• Idea 46 A listening leadership (p. 110)
• Idea 47 How to manage meetings (p. 112)
• Idea 48 Appraising performance (p. 114)
• Idea 49 Case study - Constructive appraisal in action (p. 116)
• Idea 50 Six steps for solving problems (p. 118)
• Idea 51 Spot your problems early (p. 120)
• Idea 52 Seven useful skills for operational leaders (p. 122)
• Follow-up test (p. 124)
• Part 3 Managing the Business (p. 127)
• Nine Greatest Ideas for Strategic Leadership Skills (p. 129)
• Idea 53 The art of being manager-in-chief (p. 130)
• Idea 54 Seven functions of strategic leadership (p. 132)
• Idea 55 Giving direction (p. 133)
• Idea 56 Strategic thinking and strategic planning (p. 136)
• Idea 57 Making it happen (p. 138)
• Idea 58 Relating the parts to the whole (p. 141)
• Idea 59 Building partnerships (p. 144)
• Idea 60 Releasing the corporate spirit (p. 146)
• Idea 61 Developing today's and tomorrow's leaders (p. 148)
• Five Greatest Ideas for Practical Business Wisdom (p. 151)
• Idea 62 The wisdom of business (p. 152)
• Idea 63 The folly of business (p. 154)
• Idea 64 Practical wisdom (p. 156)
• Idea 65 Integrity in business decisions (p. 159)
• Idea 66 To be a manager is a vocation (p. 161)
• Follow-up test (p. 163)
• Part 4 Managing Yourself and Your Time (p. 165)
• Six Greatest Ideas for Managing Your Time (p. 167)
• Idea 67 Reflective thinking (p. 168)
• Idea 68 Ten principles of time management (p. 170)
• Idea 69 Carry out a time audit on yourself (p. 174)
• Idea 70 Six organizing ideas to improve time management (p. 177)
• Idea 71 Delegate, delegate, delegate (p. 179)
• Idea 72 Learn to say no (p. 181)
• Eight Greatest Ideas for Decision Making (p. 183)
• Idea 73 The mind at work (p. 184)
• Idea 74 How intuitive are you? (p. 187)
• Idea 75 Five steps in making a decision (p. 189)
• Idea 76 A unisex model (p. 191)
• Idea 77 Face the cannons (p. 192)
• Idea 78 How to tackle systems problems (p. 193)
• Idea 79 People decisions (p. 195)
• Idea 80 A rock for decision makers (p. 198)
• Eight Greatest Ideas for Communication Skills (p. 201)
• Idea 81 The Communication Star (p. 202)
• Idea 82 Six rules for effective public speaking (p. 206)
• Idea 83 The art of listening (p. 208)
• Idea 84 The model of conversation (p. 210)
• Idea 85 Communication and relationships (p. 211)
• Idea 86 Important, relevant or interesting (p. 212)
• Idea 87 Practical presentation skills (p. 214)
• Idea 88 How to handle feedback (p. 217)
• Four Greatest Ideas for Delighting Your Customers (p. 221)
• Idea 89 How to create a delighted customer (p. 222)
• Idea 90 The art of building up goodwill (p. 225)
• Idea 91 How to respond to customer complaints (p. 227)
• Idea 92 Don't make promises unless you keep them (p. 229)
• Follow-up test (p. 231)
• Part 5 Managing Positive Change (p. 237)
• Eight Greatest Ideas for Leading Innovation (p. 241)
• Idea 93 Successful innovation (p. 242)
• Idea 94 Team creativity in action (p. 245)
• Idea 95 Harvesting ideas (p. 248)
• Idea 96 Ploughing the ground (p. 251)
• Idea 97 Market your ideas (p. 253)
• Idea 98 Have a practice run (p. 255)
• Idea 99 Make change incremental (p. 257)
• Idea 100 Communicate to innovate (p. 258)
• Follow-up test (p. 260)
• Appendix (p. 261)
• About John Adair (p. 263)
• Index (p. 265)