How to Be Good at Performance Appraisals

Enhanced descriptions from Syndetics:

Do you supervise people? If so, this book is for you.

One of a manager's toughest--and most important--responsibilities is to evaluate an employee's performance, providing honest feedback and clarifying what they've done well and where they need to improve.

In How to Be Good at Performance Appraisals , Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process--no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don't bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face.

Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often:

Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers.

In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It's the one book you need to excel at this daunting yet critical task.

Table of contents provided by Syndetics

• Introduction (p. 1)
• 1 Why Bother with Performance Appraisal? (p. 9)
• 2 Goal Setting (p. 21)
• 3 Determining Key Job Responsibilities (p. 43)
• 4 Identifying and Using Competencies (p. 59)
• 5 Providing Day-to-Day Coaching (p. 71)
• 6 Evaluating the Quality of an Individual's Performance (p. 89)
• 7 Using Your Appraisal Form (p. 107)
• 8 Preparing for the Appraisal Discussion (p. 129)
• 9 Conducting the Appraisal Discussion (p. 145)
• 10 Hot-Button Issues (p. 179)
• Notes (p. 193)
• Index (p. 199)
• Acknowledgments (p. 215)
• About the Author (p. 217)