From Teacher to Manager: Managing Language Teaching Organisations

Enhanced descriptions from Syndetics:

This book introduces key concepts required by managers of language teaching organizations, covering topics from strategic and operational financial management, sales and marketing and customer service through to academic and human resource management. It is designed for Directors and Assistant Directors of Studies, Academic Directors, and School Owners, including those moving into a management role from teaching or administration. It is written in a clear and straightforward style making it easy for busy managers to digest.

Table of contents provided by Syndetics

• Contents Introduction
• Chapter 1 Managing in the LTO
• Chapter 2 Organisational behaviour and management
• Chapter 3 Human resource management
• Chapter 4 Marketing and sales
• Chapter 5 Customer Service
• Chapter 6 Strategic financial management
• Chapter 7 Operational financial management
• Chapter 8 Academic management
• Chapter 9 Managing change
• Chapter 10 Project management
• Appendix
• Glossary
• References
• Index