000			03550nam a22004213i 4500
001			EBC4946385
003			MiAaPQ
005			20190211055010.0
006			m o d |
007			cr cnu||||||||
008			181229s2017 xx o ||||0 eng d
020			_a9780996761628 _q(electronic bk.)
020			_z9780996442855
035			_a(MiAaPQ)EBC4946385
035			_a(Au-PeEL)EBL4946385
035			_a(CaPaEBR)ebr11423685
035			_a(OCoLC)1001372343
040			_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ
100	1		_aMyers, John.
245	1	4	_aThe Versatility Factor : _bStrategies for Building High-Performing Relationships.
250			_a1st ed.
264		1	_aAshland : _bBookpress Publishing, _c2017.
264		4	_c©2016.
300			_a1 online resource (502 pages)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
505	0		_aCover -- Copyright -- Dedication -- Contents -- Preface -- 1. Introduction -- 1.1 Behavior vs. Personality -- 1.2 Observable Behavior -- 1.3 Predicting Human Behavior -- 2. The SOCIAL STYLE Model -- 2.1 Assertiveness -- 2.2 Responsiveness -- 2.3 SOCIAL STYLEs -- 2.4 Toxic Relationships -- 2.5 Versatility -- 2.6 Reliability & Validity -- 3. SOCIAL STYLEs and Versatility at Work -- 3.1 Driving Style -- 3.2 Expressive Style -- 3.3 Amiable Style -- 3.4 Analytical Style -- 3.5 SOCIAL STYLE Identification -- 3.6 Job Function, Industry and Gender -- 4. Leading with the Versatility Factor -- 4.1 Managerial Preferences -- 4.2 Delegating Tasks -- 4.3 Changing Directions -- 4.4 Managing Conflicts -- 4.5 Motivating People -- 4.6 Providing Feedback -- 5. The Versatility Factor in Customer Relationships -- 5.1 Building Customer Relationships -- 5.2 Conducting Sales Calls -- 5.3 Asking Productive Questions -- 5.4 Recognizing Customer Attitudes -- 5.5 Gaining Customer Commitment -- 5.6 Negotiating Agreements -- 5.7 Selling to Purchasing Committees -- 6. The Versatility Factor in Teams -- 6.1 Teaming Preferences -- 6.2 Building Relationships -- 6.3 Welcoming Team Members -- 6.4 Aligning the Team -- 6.5 Roles & Responsibilities -- 6.6 Team Meetings -- 6.7 Decision-Making -- 6.8 Motivation & Engagement -- 6.9 Changing Team Direction -- 6.10 Virtual Teams -- 6.11 International Teams -- 7. The Versatility Factor in a Broader World of Relationships -- 7.1 SOCIAL STYLE and Versatility at Home -- 7.2 SOCIAL STYLEs in the Family -- 7.3 Do Opposites Attract? -- 7.4 Social Media -- 8. Final Thoughts -- N Chapter Notes -- R References & Suggested Readings -- A Appendix -- Appendix A: Multi-Rater SOCIAL STYLE & Enhanced Versatility Profile -- Appendix B: SOCIAL STYLE and Versatility by Job Function -- Appendix C: SOCIAL STYLE and Versatility by Industry.
588			_aDescription based on publisher supplied metadata and other sources.
590			_aElectronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
655		4	_aElectronic books.
700	1		_aPfaffhausen, Henning.
776	0	8	_iPrint version: _aMyers, John _tThe Versatility Factor : Strategies for Building High-Performing Relationships _dAshland : Bookpress Publishing,c2017 _z9780996442855
797	2		_aProQuest (Firm)
856	4	0	_uhttps://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=4946385 _zClick to View
999			_c759156 _d759156