000			02229nam a22004213i 4500
001			EBC5482553
003			MiAaPQ
005			20190211055039.0
006			m o d |
007			cr cnu||||||||
008			181229s2015 xx o ||||0 eng d
020			_a9781613630648 _q(electronic bk.)
035			_a(MiAaPQ)EBC5482553
035			_a(Au-PeEL)EBL5482553
035			_a(CaPaEBR)ebr11612951
035			_a(OCoLC)927446517
040			_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ
100	1		_aKnowledge@Wharton.
245	1	4	_aThe Customer of Tomorrow : _bStrategies for Keeping Pace with Rapidly Changing Behaviors, Technologies, and Expectations.
264		1	_aChicago : _bWharton Digital Press, _c2015.
264		4	_c©2015.
300			_a1 online resource (46 pages)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
490	1		_aKnowledge@Wharton Essentials
505	0		_aIntro -- Copyright -- Knowledge@Wharton Books -- Contents -- Foreword -- Introduction -- Customer Loyalty in the Age of Big Data -- Hold That Tweet! -- The Ignored Side of Social Media -- The Feedback Loop -- When Does the "Human Touch" Matter in Retail? -- Convincing the Swing Vote -- Conclusion -- Sources -- About Knowledge@Wharton Books -- About Knowledge@Wharton -- About Wharton Digital Press -- About The Wharton School.
588			_aDescription based on publisher supplied metadata and other sources.
590			_aElectronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
655		4	_aElectronic books.
700	1		_aKahn, Barbara E.
776	0	8	_iPrint version: _aKnowledge@Wharton _tThe Customer of Tomorrow : Strategies for Keeping Pace with Rapidly Changing Behaviors, Technologies, and Expectations _dChicago : Wharton Digital Press,c2015
797	2		_aProQuest (Firm)
830		0	_aKnowledge@Wharton Essentials
856	4	0	_uhttps://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=5482553 _zClick to View
999			_c759421 _d759421