MARC details
| 000 -LEADER |
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| fixed length control field |
02205nam a22004333i 4500 |
| 001 - CONTROL NUMBER |
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| control field |
EBC5482545 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
MiAaPQ |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20190211055039.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION |
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| fixed length control field |
m o d | |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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cr cnu|||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
181229s2012 xx o ||||0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781613630150 |
| Qualifying information |
(electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| Cancelled/invalid ISBN |
9781613630167 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(MiAaPQ)EBC5482545 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(Au-PeEL)EBL5482545 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(CaPaEBR)ebr11597587 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(OCoLC)797846161 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
MiAaPQ |
| Language of cataloging |
eng |
| Description conventions |
rda |
| -- |
pn |
| Transcribing agency |
MiAaPQ |
| Modifying agency |
MiAaPQ |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Fader, Peter. |
| 245 10 - TITLE STATEMENT |
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| Title |
Customer Centricity : |
| Remainder of title |
Focus on the Right Customers for Strategic Advantage. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
2nd ed. |
| 264 #1 - |
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| -- |
Chicago : |
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Wharton Digital Press, |
| -- |
2012. |
| 264 #4 - |
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| -- |
©2012. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
1 online resource (129 pages) |
| 336 ## - |
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text |
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txt |
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rdacontent |
| 337 ## - |
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computer |
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c |
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rdamedia |
| 338 ## - |
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online resource |
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cr |
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rdacarrier |
| 490 1# - SERIES STATEMENT |
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| Series statement |
Wharton Executive Essentials |
| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Intro -- Contents -- Introduction -- 1. Product Centricity: Cracks in the Foundation -- 2. Customer Centricity: The New Model for Success -- 3. Customer Equity: New Views on Value -- 4. Customer Lifetime Value: The Real Worth of Your Customers -- 5. Customer Relationship Management: The First Step Toward Customer Centricity -- Conclusion -- Acknowledgments -- Index -- About the Wharton Executive Essentials Series -- About the Author -- About The Wharton School. |
| 588 ## - |
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| -- |
Description based on publisher supplied metadata and other sources. |
| 590 ## - LOCAL NOTE (RLIN) |
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| Local note |
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. |
| 655 #4 - INDEX TERM--GENRE/FORM |
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| Genre/form data or focus term |
Electronic books. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
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| Display text |
Print version: |
| Main entry heading |
Fader, Peter |
| Title |
Customer Centricity : Focus on the Right Customers for Strategic Advantage |
| Place, publisher, and date of publication |
Chicago : Wharton Digital Press,c2012 |
| International Standard Book Number |
9781613630167 |
| 797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN) |
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| Corporate name or jurisdiction name as entry element |
ProQuest (Firm) |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
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| Uniform title |
Wharton Executive Essentials |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
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| Uniform Resource Identifier |
<a href="https://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=5482545">https://ebookcentral.proquest.com/lib/bcsl-ebooks/detail.action?docID=5482545</a> |
| Public note |
Click to View |