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Conflict Communication : A New Paradigm in Conscious Communication.

By: Material type: TextTextPublisher: Rolindale, MA : YMAA Publication Center, 2015Copyright date: ©2015Description: 1 online resource (188 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781594393327
Subject(s): Genre/Form: Additional physical formats: Print version:: Conflict Communication : A New Paradigm in Conscious CommunicationDDC classification:
  • 303.69
Online resources:
Contents:
Front Cover -- Back Cover -- Title Page -- Copyright -- Contents -- Foreword -- Introduction -- Section 1 Background -- Section 1.1 Sex and Violence -- Section 1.2 Why and Wherefore-Maslow -- Section 1.3 Why and Wherefore-Three Brains -- Section 1.4 Types of Conflict -- Section 2 Fundamentals -- Section 2.1 Responses to Conflict AreSubconscious -- Section 2.2 Your Responses to Conflict AreScripted -- Section 2.3 For the Good of the Group -- Section 2.4 Enforcing the Monkey Scripts -- Section 2.5 Using Your Human Brain -- 2.5.1 Recognize When You Are on a Script -- 2.5.2 Is the Script Helping? -- 2.5.3 Changing or Aborting a Script -- 2.5.4 Check for Effect -- Section 2.6 Staying at the Human Level -- 2.6.1 You vs. "Ya" -- 2.6.2 Don't Take It Personally -- 2.6.3 Reality, Unreality, and the Shadow Community -- Section 2.7 Hooks -- Section 2.8 The Monkey Problem -- 2.8.1 Categories of Monkey Problems -- 2.8.2 Specific Solutions -- Status Checking -- We Don't Do That Here -- You Don't Belong Here -- Snowflakes -- Untouchables -- Section 2.9 Group Dynamics -- 2.9.1 Management and Leadership -- 2.9.2 On Entering a New Group -- Section 2.10 The Other Maslow Levels -- 2.10.1 Dealing with Survival Fear -- 2.10.2 Dealing with Predators -- 2.10.3 Affordances -- Section 3 Tactics, Tools, Techniques -- Section 3.1 Coordinating Your Own Mind -- Section 3.2 Active Listening -- Section 3.3 The Tactical Apology -- Section 3.4 Rapport Building -- Forced Teaming -- Loansharking -- Typecasting -- The Unsolicited Promise -- Disregarding "No" -- Section 3.5 Boundary Setting -- Section 3.6 Work from the Common Ground -- Section 3.7 The Power of Reputation -- Section 3.8 The Human Alpha -- Section 3.9 Manipulating Adrenaline -- Section 3.10 Brown M&M's and the PurpleRose -- Section 3.11 The Grand Recalibration -- Appendix 1 Violence -- Levels of Coercion.
Appendix 2 Threat Assessment -- Is This a Dangerous Relationship? -- Is This a Dangerous Place? -- Will This Situation Become Violent? -- Am I Being Targeted For Violence? -- Distinguishing Social and Asocial -- Appendix 3 The Love Script -- Afterword -- Glossary -- About the Course -- Bibliography -- Index -- About the Author -- Books from YMAA -- DVDs from YMAA.
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Item type Current library Call number Status Date due Barcode Item holds
Ebrary Online Books Ebrary Online Books Colombo Available CBERA000106
Ebrary Online Books Ebrary Online Books Jaffna Available JFEBRA000106
Ebrary Online Books Ebrary Online Books Kandy Available KDEBRA000106
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Enhanced descriptions from Syndetics:

Your reactions to conflict are subconscious, scripted, and for the good of the group.

Conflict happens everywhere: at work, with friends and family, among strangers, and certainly in violence. Why did your boss ignore a suggestion that could save millions of dollars? Why do you have the same argument again and again with your spouse? When someone insults you, why do you get angry? Why do bad guys beat up the weak?

You have three brains. * Lizard brain (survival) * Monkey brain (emotion / social status) * Human brain (reason)

Each "brain" has a different priority and evolved to deal with different kinds of conflict. They work using different scripts and have a very clear seniority system.

Conflict Communication (ConCom) presents a functional taxonomy to see, understand, and manipulate the roots of life's conflicts. You will have the background, the principles, and a collection of tricks to manage and ideally avoid dangerous conflicts.

No going back. After reading this book, you can never go back. Even if you reject everything in the program, even if you refuse to admit how often your monkey brain has controlled your life, escalations toward conflict will never again be invisible to you.

As the fortune cookie says, "Your life is about to change."

Front Cover -- Back Cover -- Title Page -- Copyright -- Contents -- Foreword -- Introduction -- Section 1 Background -- Section 1.1 Sex and Violence -- Section 1.2 Why and Wherefore-Maslow -- Section 1.3 Why and Wherefore-Three Brains -- Section 1.4 Types of Conflict -- Section 2 Fundamentals -- Section 2.1 Responses to Conflict AreSubconscious -- Section 2.2 Your Responses to Conflict AreScripted -- Section 2.3 For the Good of the Group -- Section 2.4 Enforcing the Monkey Scripts -- Section 2.5 Using Your Human Brain -- 2.5.1 Recognize When You Are on a Script -- 2.5.2 Is the Script Helping? -- 2.5.3 Changing or Aborting a Script -- 2.5.4 Check for Effect -- Section 2.6 Staying at the Human Level -- 2.6.1 You vs. "Ya" -- 2.6.2 Don't Take It Personally -- 2.6.3 Reality, Unreality, and the Shadow Community -- Section 2.7 Hooks -- Section 2.8 The Monkey Problem -- 2.8.1 Categories of Monkey Problems -- 2.8.2 Specific Solutions -- Status Checking -- We Don't Do That Here -- You Don't Belong Here -- Snowflakes -- Untouchables -- Section 2.9 Group Dynamics -- 2.9.1 Management and Leadership -- 2.9.2 On Entering a New Group -- Section 2.10 The Other Maslow Levels -- 2.10.1 Dealing with Survival Fear -- 2.10.2 Dealing with Predators -- 2.10.3 Affordances -- Section 3 Tactics, Tools, Techniques -- Section 3.1 Coordinating Your Own Mind -- Section 3.2 Active Listening -- Section 3.3 The Tactical Apology -- Section 3.4 Rapport Building -- Forced Teaming -- Loansharking -- Typecasting -- The Unsolicited Promise -- Disregarding "No" -- Section 3.5 Boundary Setting -- Section 3.6 Work from the Common Ground -- Section 3.7 The Power of Reputation -- Section 3.8 The Human Alpha -- Section 3.9 Manipulating Adrenaline -- Section 3.10 Brown M&M's and the PurpleRose -- Section 3.11 The Grand Recalibration -- Appendix 1 Violence -- Levels of Coercion.

Appendix 2 Threat Assessment -- Is This a Dangerous Relationship? -- Is This a Dangerous Place? -- Will This Situation Become Violent? -- Am I Being Targeted For Violence? -- Distinguishing Social and Asocial -- Appendix 3 The Love Script -- Afterword -- Glossary -- About the Course -- Bibliography -- Index -- About the Author -- Books from YMAA -- DVDs from YMAA.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

Reviews provided by Syndetics

Kirkus Book Review

A manual of advice born of long experience with violence.Miller (Violence: A Writer's Guide, 2013), spent 17 years as a correctional officer in Portland, Oregon, and has several books about violence and related topics to his credit. Here, he begins by postulating three types of brains. Two of them write the script for nearly all we do: the "lizard brain" operates at the survival level and dislikes change, because whatever it's done to date has at least kept it alive, and the easily offended "monkey brain" is emotional, reactive, and values status in a group. Only the "human brain," for those who learn to use it, can solve problems in a dispassionate fashion, Miller says. Generally, that's the brain that one wants to useparticularly if one works, as the author did, in the violent confines of a prison, where inmates usually use their monkey minds. In such an environment, showing respectful behavior toward inmates, speaking softly, and avoiding inflammatory verbal hooks help keep the peace. One should stay away from the potentially confrontational word "you," Miller says, as in "what are you looking at?" He advises to go instead for the softer "ya," as in "how ya doing?" When force is necessary, he says to make it impersonal, professional, and overwhelmingbut no more than is needed. Miller has actual experience extracting violent, rampaging inmates from prison cells, as he spent 11 years as a Correctional Emergency Response Team member, and six as team leader. His book will be most engaging to people who have or are contemplating careers in law enforcement, corrections, or any other job involving close contact with the incarcerated or mentally unstable. Other readers may not need these techniques, but they will still learn how not to be an easy victim of violence. Miller writes in a conversational style, and not infrequently uses the authentic language of the streets and the prison block. However, he also has an unfortunate tendency toward flippancy, so readers hoping for critiques of the prison system or racial injustices in incarceration rates should look elsewhere.Unpleasant but useful information, particularly for those who routinely come in contact with highly aggressive people. Copyright Kirkus Reviews, used with permission.

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